SIRA Website

Client:

NSW State Insurance Regulatory Authority 

https://www.sira.nsw.gov.au/

Partners

Squiz Australia

Squiz Australia 

Platform

Squiz Matrix 6 & Funnelback

www.squiz.net 

Duration

12 week project
12 month engagement

Approach

FrontStage Digital adopted a structured approach:

• Planning: Stakeholder alignment and task tracking via JIRA.

• Design Integration: Applied NSW Design System elements to SIRA’s Figma files.

• Development and Testing: Modular HTML/CSS/JS development and rigorous QA processes.

• Content Migration: Preserved over 7,000 asset IDs during migration.

• Handover: Provided training for SIRA’s content editors.

Delivered Features

• Accessibility: Fully WCAG 2.2 AA compliant.

• Responsive Design: Consistent cross-device experience.

• Content Management: Simplified updates via reusable templates.

• Optimised Search: Enhanced search with Funnelback.

Addressing Complexities

1. Decision Trees:

   • Created styles based on client-provided notes and tested in a separate Git repository.

   • Ensured seamless integration with the updated website.

2. Long Documents:

   • Automated table of contents generation and rewrote JavaScript to match new designs.

   • Improved navigation for complex documents.

3. Claims Management Guide:

   • Migrated content with preserved asset IDs and applied new designs.

   • Enhanced clarity and accessibility.

Results

The project was delivered on time and within budget, meeting all objectives. The website now offers improved navigation, accessibility, and a cohesive design.

Feedback

SIRA praised FrontStage Digital for their expertise, responsiveness, and ability to deliver under tight timelines. User feedback highlighted the intuitive design and improved functionality.

Conclusion

This project demonstrates FrontStage Digital’s ability to deliver complex government websites with a focus on accessibility, user experience, and effective collaboration.